Traneasy - Privacy Policy

Traneasy Software User Service Agreement

Welcome to use Traneasy Software and Services!

To use the Traneasy Software (hereinafter referred to as "this Software") and services, you should read and comply with the Traneasy Software User Service Agreement (hereinafter referred to as "this Agreement"). Please be sure to carefully read and fully understand the contents of each clause, especially the clauses that exempt or limit liability, and the separate agreement for opening or using a certain service including but not limited to real-time translation services, and choose to accept or not accept. Restrictions and exemptions may be highlighted in bold to remind you.

Unless you have read, know and accept all the terms of this Agreement, you have no right to download, install or use this software and related services. Your downloading, installation, registration, use, obtaining an Traneasy account, logging in, etc. shall be deemed that you have read, known and agreed to the constraints of this Agreement.

When registering and using this software, users must be civil subjects who are over 18 years old and have full civil capacity. If you do not have full civil capacity due to age, intelligence and other factors, please read and judge whether you agree to this Agreement and the above-mentioned other agreements, as well as the use of the related services of this software, accompanied by your legal guardian, and pay special attention to the relevant terms of use.

The scope of use of this software is limited to mainland China. If it exceeds the above scope of use, the user shall bear any consequences and legal liabilities caused by using this software for any activities. If you are a user outside mainland China, you must also comply with the laws of the country or region to which you belong or are located when you enter into or perform this Agreement and use this service.

Table of Contents

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I. Special Tips

Hereby remind you (the user) to carefully read this "Traneasy" Software User Service Agreement (hereinafter referred to as "this Agreement") before registering as an "Traneasy" user to ensure that you fully understand the terms of this Agreement. Please read carefully and choose to accept or not accept this Agreement. You can only become a formal registered user of "Traneasy" and enjoy the various services of "Traneasy" after you agree and click to confirm the terms of this Agreement and complete the registration procedure. Your downloading, installation, registration, obtaining an Traneasy account, login, use, etc. will be deemed as acceptance of this Agreement, and you agree to be bound by the terms of this Agreement. If you do not agree to this Agreement, or have any questions about the terms in this Agreement, please stop the "Traneasy" user registration process immediately, and you can choose not to use this software service.

II. Scope of the Agreement

2.1. This Agreement is an agreement between you (the user) and "Traneasy" regarding your (the user's) downloading, installation, registration, login, use of this software and use of "Traneasy" related services, and stipulates the rights and obligations between you (the user) and "Traneasy" regarding "Traneasy" services including but not limited to real-time translation services (hereinafter referred to as "Services").

2.2. "User" refers to individuals and units that register, log in, and use this service. This Agreement may be updated by "Traneasy" at any time. Once the updated terms of the agreement are announced, they will replace the original terms of the agreement without further notice. Users can check the latest version of the terms of the agreement in this APP or the official website of this software. After the modification of the terms of the agreement, if the user does not accept the modified terms, please stop using the services provided by "Traneasy" immediately. The user's continued use of the services provided by "Traneasy" will be deemed to have recognized and accepted the modified agreement.

III. Account Registration

3.1. Users need to register an "Traneasy" account before using this service. The "Traneasy" account should be bound and registered using an email account. Please use an email account that has not been bound to the "Traneasy" account and an email account that has not been banned by "Traneasy" in accordance with this agreement to register an "Traneasy" account. "Traneasy" can change the account registration and binding method according to user needs or product needs without prior notice to the user.

3.2. If the applicant has a precedent of being banned by "Traneasy" or is suspected of false registration and registration in the name of others, or other reasons that cannot be obtained, "Traneasy" will reject its registration application.

3.3. In view of the binding registration method of the "Traneasy" account, you agree that "Traneasy" will access the user's mobile device identification code, registration area and other information for registration during registration.

3.4. When users register and use the software service, "Traneasy" needs to collect personal information that can identify the user so that "Traneasy" can contact the user when necessary or provide the user with a better user experience. The information collected by "Traneasy" includes but is not limited to the user's name, gender, ethnicity, region, and contact information; "Traneasy" agrees that the use of this information will be subject to the protection of the user's personal privacy information.

3.5. Users should use "Traneasy" through the installation program authorized by "Traneasy", download and register for use on the official website of "Traneasy". If you obtain this software or the installation program with the same name as this software from a third party that is not authorized by "Traneasy", "Traneasy" cannot guarantee that the software can be used normally, and will not be responsible for any losses caused to you.

IV. Account Security

4.1. Once the user successfully registers and becomes a user of "Traneasy", he will get a user name and password, and have the right to use his own user name and password to log in to "Traneasy" at any time. When logging in and using this software, you must comply with all the contents of this agreement.

4.2. The user is fully responsible for the security of the user name and password, and is also fully responsible for all activities and events conducted under his or her user name.

4.3. The user shall not give, borrow, rent, transfer, sell or otherwise permit non-initial applicants to use their "Traneasy" account and user name in any form.

4.4. The user is responsible for properly keeping the registered account information and account password safe, and the user shall bear all legal responsibilities for the actions under the registered account and password. The user agrees not to disclose the account and password information to others under any circumstances. All losses caused by improper password storage shall be borne by the user. If losses are caused to "Traneasy" as a result, "Traneasy" and the company have the right to require the user to compensate for all economic losses.

4.5. If the user leaks the password, it may lead to adverse legal consequences. Therefore, regardless of the reason why the user's password security is threatened, the user should immediately contact the "Traneasy" customer service staff and notify "Traneasy", otherwise the consequences will be borne by the user and the losses will be borne by the user. If losses are caused to "Traneasy", "Traneasy" and the company shall also have the right to require the user to compensate for all economic losses.

V. User Statement and Guarantee

5.1. The user promises that he is over 18 years old, a civil subject with full civil capacity, and has the ability to conclude transactions and fulfill his obligations.

5.2. The user promises and guarantees that when using the translation services provided by Traneasy, the service price paid is the money legally obtained (legally owned) and held by the user himself, and there is no infringement of public or private property or the rights and interests of others.

5.3. The user promises and guarantees that this software and service will only be used in mainland China.

5.4. The user is obliged to provide his real information when registering, and to ensure the validity and security of the content such as name, gender, mobile phone number, and location, and to ensure that the staff of "Traneasy" can contact the user through the above contact information. At the same time, the user is also obliged to update the relevant registration information in a timely manner when the relevant information is actually changed.

5.5. Any content created, uploaded, copied, published, or disseminated by users in the process of using EasyTranslate, including but not limited to account avatar, name, user description and other registration information and authentication materials, or text, voice, pictures, videos, graphics, etc., sent, replied and related link pages, as well as other content generated by the use of the account or this service. You understand and agree that "Traneasy" has been committed to providing users with a civilized, healthy, standardized and orderly network environment. You shall not use the "Traneasy" account or this software and service to produce, copy, publish, disseminate, store the following content that violates national laws and regulations, interferes with the normal operation of "Traneasy", and infringes on the legitimate rights and interests of other users or third parties, nor shall you facilitate any behavior, including but not limited to:

5.5.1. You shall not publish, transmit, disseminate, store content that violates national laws and regulations or facilitate related behaviors:

(1) Violating the basic principles established by the Constitution;

(2) Endangering national security, leaking state secrets, subverting the state power, and undermining national unity;

(3) Damaging national honor and interests;

(4) Inciting ethnic hatred, ethnic discrimination, and undermining national unity;

(5) Undermining national religious policies, promoting cults and feudal superstitions;

(6) Spreading rumors, disrupting social order, and undermining social stability;

(7) Spreading obscenity, pornography, gambling, violence, terror, or abetting crimes;

(8) Insulting or slandering others, infringing on the legitimate rights and interests of others;

(9) Inciting illegal assembly, association, procession, demonstration, or gathering to disturb social order;

(10) Acting in the name of illegal non-governmental organizations;

(11) Not complying with or not complying with the "seven bottom lines" requirements of laws and regulations, the socialist system, national interests, citizens' legitimate interests, public order, social morality and information authenticity;

(12) Containing other content prohibited by laws and administrative regulations. 5.5.2. You shall not interfere with the normal operation of "Traneasy" or infringe upon the legitimate rights and interests of other users or third parties or engage in related behaviors to facilitate:

(1) Publish, transmit, disseminate, and store content that infringes upon the legal rights of others, such as reputation, portrait rights, intellectual property rights, and trade secrets;

(2) Illegal collection of user privacy, data, personal information, or materials;

(3) Content that contains insults, intimidation, or threats;

(4) Publish, transmit, and disseminate harassment, advertising information, malicious information, excessive marketing information, and spam information, or any sexual or sexually suggestive deceptive information;

(5) Other information that violates laws, regulations, policies, public order and good customs, social morality, or interferes with the normal operation of the "Traneasy" software and infringes upon the legitimate rights and interests of other users or third parties.

User Notices

6.1. You understand and agree that in order to provide you with effective services, this software will use the processor and broadband resources of your terminal device. Data traffic fees may be incurred during the use of this software. Users need to obtain relevant tariff information from the operator and bear the relevant fees. 6.2. You understand and agree that some functions of this software may allow third parties to know the user's information. For example, the user's friends can query the user's avatar, name, "Traneasy" account and other publicly available personal profiles and interactive information and other publicly available information. 6.3. When you use a specific service of this software, the service may have a separate agreement, relevant business rules, etc. (hereinafter collectively referred to as "separate agreement"). Please read and agree to the relevant separate agreement before using the service; your use of the aforementioned specific service is deemed to be your acceptance of the relevant separate agreement. 6.4. You understand and agree that "Traneasy" will make reasonable efforts to ensure the security of your data storage in this software and services, but the user should save all data generated when using this software by himself. "Traneasy" is not responsible for data backup, storage or loss, including but not limited to the following situations: 6.4.1. "Traneasy" is not responsible for the deletion or storage failure of your relevant data in this software and services; 6.4.2. "Traneasy" has the right to determine the maximum storage period of a single user's data in this software and services according to actual conditions, and allocate the maximum data storage space for it on the server. You can back up the relevant data in this software and service according to your own needs;

6.4.3. If you stop using this software and service or the service is terminated or cancelled, "Traneasy" can permanently delete your data from the server. After the service is stopped, terminated or cancelled, "Traneasy" has no obligation to return any data to you.

6.4.5. When using this software and services, users must bear the following risks that are beyond the control of "Traneasy", including but not limited to:

(1) Any disputes arising from the use of this software for any activities or disputes with third parties shall be borne by the user himself;

(2) When using this software to visit third-party websites or contact third parties, the risks caused by third parties or third-party websites and related content shall be borne by the user himself;

(3) Risks such as loss or leakage of personal information due to force majeure;

(4) Users must choose the software version that matches the installed terminal device, otherwise, any problems or damages caused by the mismatch between the software and the terminal device model shall be borne by the user;

(5) The content posted by users is forwarded or shared by others, and the risks and responsibilities that may be brought about by such dissemination;

(6) Risks such as failure to log in to "Traneasy", incomplete data synchronization, slow page opening speed, etc. due to unstable wireless network signals and small wireless network bandwidth. 6.4.6. You understand and agree that: in the process of using this service, you may encounter risk factors such as force majeure, which may cause the service to be interrupted. Force majeure refers to all objective events that cannot be foreseen, overcome, or avoided and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, storms, plagues, etc. and social events such as wars, unrest, government actions, etc.

User Usage Guidelines

7.1. Unless permitted by law or with written permission from "Traneasy", you may not engage in the following actions during the use of this software:

7.1.1. Reverse engineering, reverse assembly, reverse Compile, or otherwise attempt to discover the source code of this software;

7.1.2. Modify or forge the instructions or data in the software, add, delete, or change the functions or operating effects of the software, or operate or disseminate the software or methods used for the above purposes to the public, regardless of whether these actions are for commercial purposes;

7.1.3. Log in or use the "Traneasy" software and services through third-party software, plug-ins, external plug-ins, or systems that are not developed or authorized by "Traneasy", or produce, publish, or disseminate the above tools;

7.1.4. Other actions not expressly authorized by "Traneasy".

7.2. Unless permitted by law or with written permission from Traneasy, you may not engage in the following actions during the use of this service:

7.2.1. Submit or publish false information, or impersonate or use the name of another person;

7.2.2. Induce other users to click on link pages or share information;

7.2.3. Fabricate facts or conceal the truth to mislead or deceive others;

7.2.4. Infringe on the legal rights of others such as reputation, portrait rights, intellectual property rights, and trade secrets;

7.2.5. Use the Traneasy account, any function, or third-party operating platform for promotion or mutual promotion without the written permission of Traneasy;

7.2.6. Use the Traneasy account or function account or this software and service to engage in any illegal or criminal activities;

7.2.7. Produce or publish methods or tools related to the above actions, or operate or disseminate such methods and tools, regardless of whether these actions are for commercial purposes;

7.2.8. Other acts that violate laws and regulations, infringe the legitimate rights and interests of other users, third parties, interfere with the normal operation of the product, or are not explicitly authorized by "Traneasy".

VIII. Service Content and Interpretation Rights

8.1. The service content refers to the real-time translation service provided by "Traneasy" to users. On the basis of sending basic text content communication services, it also provides text translation services in most languages in various industries or categories around the world.

8.2. "Traneasy" has the right to review or delete any content (including but not limited to text, voice, pictures, videos, graphics, etc.) published/disseminated by users at any time that is suspected of violating the law or socialist spiritual civilization, or is considered inappropriate by "Traneasy".

8.3. All notices and other messages sent to users can be sent through the APP or the contact information provided by the user.

8.4. The final right of interpretation of the real-time translation service provided by this software and the corresponding text translation content interpretation and related issues belongs to "Traneasy" and the company.

IX. Changes and interruptions of services

9.1. In view of the particularity of network services, users must agree that "Traneasy" will change or interrupt part or all of the network services and delete (no longer save) any information submitted by users during use without notifying users and without any responsibility to any user or any third party.

9.2. "Traneasy" needs to regularly or irregularly test or update the platform that provides network services. If such circumstances cause the network service to be interrupted within a reasonable time, "Traneasy" and the company do not need to bear any responsibility for this.

10. Termination of Service

10.1. In the following cases, "Traneasy" has the right to terminate the provision of services to users:

10.1.1. When a user violates the relevant provisions of this service agreement, "Traneasy" has the right to terminate the provision of services to the user; if the user registers as a user again directly or indirectly or in the name of another person, once discovered, "Traneasy" has the right to directly and unilaterally terminate the provision of services to the user;

10.1.2. When "Traneasy" contacts the user through the relevant information provided by the user, if it is found that the contact information or email account filled in by the user at the time of registration no longer exists or cannot be reached, "Traneasy" notifies the user of the change by other contact information, and the user still fails to provide new contact information within three working days, "Traneasy" has the right to terminate the provision of services to the user;

10.1.3. Users shall not cheat through programs or manual methods. If a user is found to have cheated, "Traneasy" will immediately terminate the service;

10.1.4. Once "Traneasy" finds that the data or information provided by the user contains false content, "Traneasy" has the right to terminate the provision of services to the user at any time;

10.1.5. When these Terms of Service are terminated or updated, the user expressly indicates that he/she is unwilling to accept the new Terms of Service;

10.1.6. Other situations where "Traneasy" believes that the service should be terminated.

10.2. After the service is terminated, "Traneasy" has no obligation to retain any information in or related to the original account for the user, or forward any information that has not been read or sent to the user or a third party.

10.3. The user understands and agrees that even after the termination of this agreement and the termination of the user's service, "Traneasy" still has the right to:

10.3.1. Continue to save your user information;

10.3.2. Continue to claim the liability that the user should bear for violating laws and regulations, this agreement and the rules of this software during the use of the "Traneasy" service.

XI. Modification of the content of the service agreement

11.1. This agreement may be updated by "Traneasy" at any time. "Traneasy" has the right to modify any content of this service agreement at any time. Once the updated terms of the agreement are announced, they will replace the original terms of the agreement without further notice. Users can check the latest version of the terms of the agreement in this APP or the official website of this software.

11.2. If you disagree with the changes made by "Traneasy" to the Terms of Service and do not accept the modified terms, please stop using the services provided by "Traneasy" immediately.

11.3. If the user continues to use the services provided by "Traneasy", it will be deemed that the user accepts the changes made by "Traneasy" to the Terms of Service.

Disclaimer and Compensation Statement

12.1. You understand and agree that in the process of using this service, you may encounter risk factors such as force majeure, which may affect this service. Force majeure refers to objective events that cannot be foreseen, overcome, or avoided and have a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics and storms, as well as social events such as wars, unrest, and government actions. When the above situation occurs, "Traneasy" and the company will strive to cooperate with relevant units as soon as possible and strive to deal with it in a timely manner, but "Traneasy" and the company will be exempted from liability for the losses caused to you within the scope permitted by law.

12.2. To the extent permitted by law, "Traneasy" and the company shall not be liable for service interruption or obstruction caused by the following circumstances:

12.2.1. Damage caused by computer viruses, Trojans or other malicious programs, or hacker attacks.

12.2.2. Failure of the user's or "Traneasy"'s and the company's computer software, system, hardware, and communication lines.

12.2.3. Improper user operation or use of the service by the user in a manner not authorized by "Traneasy" and the company.

12.2.4. Outdated program version, aging of equipment, and/or compatibility issues.

12.2.5. Other circumstances that "Traneasy" and the company cannot control or reasonably foresee.

12.2.6. You understand and agree that in the process of using this service, you may encounter risks brought by network information or other user behavior. "Traneasy" and the company are not responsible for the authenticity, applicability, and legality of any information, nor are they responsible for damages caused to you by infringement. These risks include, but are not limited to:

(1) Anonymous or pseudonymous information from others containing threatening, defamatory, offensive, or illegal content.

(2) Any psychological, physical harm and economic loss caused or likely to be caused by being misled, deceived or otherwise misled by others.

(3) Other risks caused by network information or user behavior.

12.4. "Traneasy" and the company obtain the right to deal with illegal and illegal content in accordance with the provisions of this Agreement. This right does not constitute an obligation or commitment of "Traneasy" and the company. "Traneasy" and the company cannot guarantee timely discovery of illegal acts or corresponding treatment.

12.5. Under no circumstances should you trust borrowing money, asking for passwords or other information involving property. If it involves property operations, please verify the identity of the other party first, and please always pay attention to "Traneasy" and the company's tips on preventing fraud crimes.

12.6. The content you translate or publish during the use of this service may be forwarded, copied, modified or used for other purposes by a third party, which is beyond your expectations and control. You must be fully aware of the existence of such risks. "Traneasy" and the company are not responsible for any disputes arising therefrom.

12.7. If "Traneasy" and the company have clearly stated that the way of providing services has changed and reminded users of the precautions, all consequences and legal liabilities arising from the user's failure to operate as required shall be borne by the user. If losses are caused to "Traneasy", "Traneasy" and the company have the right to require the user to compensate for all economic losses.

12.8. The user explicitly agrees that the risks of using "Traneasy" will be borne entirely by himself, and all consequences and legal liabilities arising from his use of "Traneasy" shall also be borne by him. If losses are caused to "Traneasy", "Traneasy" and the company have the right to require the user to compensate for all economic losses.

12.9. The user agrees to protect and safeguard the interests of "Traneasy" and other users. The user agrees to bear all liability for damages caused by the user's illegal, untrue, improper, infringement of the legitimate rights and interests of a third party in the use of "Traneasy", or the user's violation of any terms under this agreement and causing losses to "Traneasy" and any other third party. If losses are caused to "Traneasy", "Traneasy" and the company have the right to require the user to compensate for all economic losses.

12.10. If the user uses the translation service of this software and the translation content involves national political issues, national security issues, and other people's privacy issues, all consequences and legal liabilities caused by it shall be borne by the user.

12.11. The user voluntarily accepts and uses this software. In the process of using this software for translation services, if any inaccurate translation content or inaccurate understanding is caused by the deviation of understanding of industry professional terms, translation deviation caused by software system problems, or the user's own input text and punctuation habits, any risks caused by this have nothing to do with "Traneasy" and the company.

12.1 2. This software is limited to use in mainland China. If the user uses "Traneasy" in any other region, the risks will be borne entirely by the user, and all consequences and legal liabilities caused by the use of "Traneasy" will also be borne by the user. If "Traneasy" is damaged, "Traneasy" and the company have the right to require the user to compensate for all economic losses.

13. Privacy Statement

13.1. Scope of application:

13.1.1. Personal registration information provided as required when a user registers an "Traneasy" account;

13.1.2. When a user uses "Traneasy" or visits its related web pages, "Traneasy" automatically receives and records the server values on the user's browser, including but not limited to data such as IP addresses and web page records requested by the user.

13.2. Use of information:

13.2.1. "Traneasy" will not sell or lend the user's personal information to anyone unless the user's permission is obtained in advance;

13.2.2. "Traneasy" also does not allow any third party to collect, edit, sell or disseminate the user's personal information by any means. If any user engages in the above activities, once discovered, "Traneasy" has the right to immediately terminate the service agreement with the user and seal up his account. If it causes losses to Traneasy, Traneasy also has the right to require the user to compensate for all economic losses;

13.2.3. In order to achieve the purpose of serving users, "Traneasy" may use the user's personal information to provide services to users, including but not limited to sending product and service information to users, or sharing information with "Traneasy" partners so that they can send information about their products and services to users.

13.3. Information Disclosure: User's personal information will be disclosed in part or in full under the following circumstances:

13.3.1. Disclosed to a third party with the user's consent;

13.3.2. Disclosed to a third party or administrative or judicial institution in accordance with relevant legal provisions or the requirements of administrative or judicial institutions;

13.3.3. If the user violates relevant Chinese laws or website policies, it is necessary to disclose to a third party;

13.3.4. In order to provide the products and services required by the user, it is necessary to share the user's personal information with a third party;

13.3.5. Other disclosures that "Traneasy" deems appropriate in accordance with the law or website policy;

13.3.6. The bank account information provided by the user when using "Traneasy", "Traneasy" will strictly implement the relevant confidentiality agreement.

13.3.7. "Traneasy" does not guarantee the accuracy and legality of translation results, and shall not bear any responsibility for errors, omissions, or improper expressions in the translations on this website. Users shall bear the risk of using the translated content themselves.

13.3.8. "Traneasy" automatically generates corresponding translation results for the content typed or transmitted by users, which does not represent that "Traneasy" endorses the content typed or transmitted by users or the translated results. "Traneasy" shall not bear any legal responsibility for infringement or other violations of laws and regulations caused by the content typed or transmitted by users or the translation results, as well as all losses resulting from disputes, litigation, or arbitration.

13.3.9. You shall ensure the legality of the acquisition and use of business data, and that you have obtained valid, sufficient, and necessary authorization when acquiring and using business data. You shall conduct necessary reviews on whether the business data and your acquisition or use of business data comply with laws, regulations, departmental rules, and national policies, and you shall bear all responsibilities arising therefrom. You acknowledge and agree that "Traneasy" shall not bear any responsibility due to business data or your acquisition or use of business data violating the above agreements.

13.3.10. Your business data may contain personal information of third parties. "Traneasy" will not intentionally identify, extract, collect, or separately store personal information that may be contained in business data, nor will it associate or integrate personal information that may be contained in your business data with other data held by "Traneasy".

XIV. Others

14.1. "Traneasy" solemnly reminds users to pay attention to the terms in this agreement that exempt "Traneasy" from liability and restrict user rights. Please read carefully and consider the risks independently. Minors should read this agreement accompanied by their legal guardians.

14.2. Your use of this software is deemed that you have read, understood and agreed to be bound by this Agreement.

14.3. The establishment, effectiveness, performance, interpretation and dispute resolution of this Agreement shall be subject to the laws of the mainland of the People's Republic of China (excluding conflict of laws).

14.4. If any dispute or controversy arises between the user and "Traneasy", it shall first be resolved through friendly negotiation. If the negotiation fails, both parties shall file a lawsuit with the People's Court where Chengdu Qianlanyue Network Technology Co., Ltd. is located.